Returns & Exchanges Policy
Singapore:
We accept returns and exchanges for online orders within 15 days of receiving your order.
To be eligible, items must be:
- Unworn, unwashed, and in original condition
- Returned with all original packaging intact
- Free from stains, scents, or damages
- Returns and exchanges are complimentary — no return fees will be charged.
Please note:
- Sale items and accessories are not eligible for return or exchange
- International shipping fees, duties, and taxes (if any) are non-refundable
- Exchanges are subject to stock availability
International:
We accept returns within 15 days of receiving your order.
We do not accept exchanges for International orders.
To be eligible, items must be:
- Unworn, unwashed, and in original condition
- Returned with all original tags and packaging intact
- Free from stains, scents, or damages
Please note:
- Return shipping costs, duties, and taxes will need to be covered by the customer
- Original shipping fees are non-refundable
- Exchanges are subject to stock availability
- Sale items and accessories are not eligible for return or exchange
How to make a return?
To initiate a return or exchange, please contact us at +65 8187 9388 on WhatsApp with your order number. Once approved, we’ll guide you through the next steps.
Custom Orders
As all custom orders are specially made to your selected measurements and/or colour preferences, we do not accept returns or exchanges for custom-sized or custom-coloured items.